The mission of Technical Services is to provide information technology resources that support and enhance the mission and activities of Germanna Community College
All Helpdesk Requests are addressed as quickly as possible. From password resets to network troubleshooting, we do our best to help the members of the Germanna community with all of their IT needs.
Faculty and Staff Support
Need assistance from Technical Support?
Complete an Online Ticket by Clicking on the Ask for Help Link
Hours of Operation
Mon-Thur 7:30am to 8:00pm
Friday 7:30 to 4:00pm
Sat 8:00am - 2:00pm
For Emergency help affecting students in the classrooms. Call the Helpdesk phone lines:
Fredericksburg/Stafford Campus - (540) 834-1000
Locust Grove Campus - (540) 423-9080
Daniel Center - (540) 937-2905
Mon - Thurs 7:30am to 7:30pm
Friday 7:30am to 4:30pm
Mon- Thur 8:00am to 7:30pm
Friday 8:00am to 4:30pm
Evening hour based on events
Thank you for visiting Germanna Community College's Technical Services Department. These resources will assist you in ensuring that you safely and properly use the technology available.