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Technical Services

student services

The mission of Technical Services is to provide information technology resources that support and enhance the mission and activities of Germanna Community College

Your requests will be handled by Technical Services.

All Helpdesk Requests are addressed as quickly as possible. From password resets to network troubleshooting, we do our best to help the members of the Germanna community with all of their IT needs.

Faculty and Staff Support

Need assistance from Technical Support?

Complete an Online Ticket by Clicking on the Ask for Help Link



Hours of Operation



Mon-Thur 7:30am to 8:00pm

Friday 7:30 to 4:00pm

Sat 8:00am - 2:00pm


For Emergency help affecting students in the classrooms. Call the Helpdesk phone lines:


Fredericksburg/Stafford Campus - (540) 834-1000

Locust Grove Campus - (540) 423-9080

Daniel Center - (540) 937-2905


Locust Grove:

Mon - Thurs 7:30am to 7:30pm

Friday 7:30am to 4:30pm


Daniel Center:

Mon- Thur 8:00am to 7:30pm

Friday 8:00am to 4:30pm

Evening hour based on events




Thank you for visiting Germanna Community College's Technical Services Department. These resources will assist you in ensuring that you safely and properly use the technology available.


A few quick tips...

  • Save Often!
  • Use your H Drive this is always backed up
  • Do NOT open suspicious e-mails
  • If you are not sure - Ask Us!