The Germanna Helpdesk is for faculty, staff and students to enter computer and technology related requests. You may access the Helpdesk from any place you have access to the Internet.

Please be aware that the Helpdesk cannot reset passwords or give out user information over the phone.

Students

Faculty & Staff

Your requests will be handled by Technical Services.

All Helpdesk Requests are addressed as quickly as possible. From password resets to network troubleshooting, we do our best to help the members of the Germanna community with all of their IT needs. Please select from the menu, to the right the, item that best describes your question.

Network and Worstation Service Level Agreement