GCC recommends that you change your password as soon as possible. Your password should be a secret phrase that you don't share with anyone. Select a strong password that is easy for you to remember, but very difficult for someone else to guess. YOU SHOULD NOT USE ALL NUMBERS.

1. In a web browser, http://webmail.utility.vccs.edu/
2. Click "Email Central"
3. Click "Email Administration Menu"
4. Click "Personal Account Manager" (If you have problems here - see below "Changing your password Issues")
5. Click "Change"
6. Click "YES" on Security Warning
   • User = your email address (example tsmith@gcc.vccs.edu)
   • Password = default email password mmddssss (birth month, birth day, last 4-digits of your SSN)
7. Click "Password" (you may need to raise the panel with your mouse in order to see the password at the bottom)
8. Enter a New Password, then enter it again next to Verify Password
9. Click OK
10. Click OK
11. If you are using OUTLOOK
    1. Open Outlook
    2. Click the Send/Receive button
    3. Enter your new password in the password box (overwrite the asterisks)
    4. Check the "Save this password in your password list" checkbox
    5. Click OK