Holiday closing

Germanna will be closed Monday, Jan. 21 for Martin Luther King, Jr. Day

Smarthinking online tutoring

All Germanna students receive 300 free minutes of Smarthinking online tutoring per semester.

With Smarthinking, students can:

  • Chat now with a live tutor during drop in tutoring.
  • Have your writing reviewed by a tutor in the Writing Center.
  • Meet with a live tutor in the future during a scheduled tutoring session.
  • Send a tutor an academic query within offline questions.
  • Use the academic resources for help whenever you need it.

How to’s

If you would like to see how Smarthinking works, you can view a sample tutoring session or view a sample essay critique. You can also watch the following video demonstrations.

Important information

  • Logging in

    Logging in

    Go to the Smarthinking log in page

    Username

    Enter your GCC email address as your username.

    For example: jsmith0123@email.vccs.edu

    Look up your GCC email address.

    Password

    The initial password is Germanna.

    Once you log in, please click on the my account link in the menu bar at the top to change your password to a unique one that you will remember.

  • Time available

    Time available

    Students have 300 minutes of tutoring time to use each semester. Therefore, you must use your time wisely. Once inside your Smarthinking account, please click the “my Account” tab to find out how tutoring time is deducted from your account and to see how much time you have used.

  • Pop-up blockers & cookies

    Pop-up blockers & cookies

    Make sure you disable pop-up blockers and allow cookies on your web browser; Smarthinking requires both of these to work properly.

    What is Required to Access Smarthinking.

Getting support

Click on the Customer Support & FAQ area of the Smarthinking homepage.

You can also contact customer support at support@smarthinking.com, or call (888) 430 – 7429, extension 1 (Mon-Fri 8 a.m. – 5 p.m. EST).

You may also contact our staff via email: ACE@germanna.edu.

Subjects covered

  • Accounting
  • Anatomy/Physiology
  • Biology
  • Chemistry
  • Economics
  • English
  • Essay Center
  • Finance
  • IT
  • Math
  • Math en Español
  • Nursing
  • Physics
  • Reading
  • Spanish
  • Statistics

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