Online Counseling

The Counseling Offices at Fredericksburg and Locust Grove are open Monday – Friday 8:30 am to 5:00 pm.  While classes are in session, the offices are open extended hours Mondays and Thursdays until 7pm.

Live chat by SightMax

Email Counseling
Did you ever just have a quick question, but no way to get quick answers? When you see the word ONLINE Click to CHAT LIVE, it means that a counselor is online and available to chat. To start the chat, click on the CHAT LIVE icon, fill out the information questions and begin chat. If the icon states that we are OFFLINE… Please Leave a Message, you may leave an email message which will be answered with 24 – 48 hours.
Live Chat Days: Times
Tuesday 8:00pm – 10:00pm

What assistance is available online?

Online Advising can …

  • Provide information or referrals about College resources
  • Answer general academic advising questions
  • Provide information or referrals about general College policies and procedures

Online Advising cannot …

  • Provide personal counseling
  • Answer detailed questions about other areas of the College (ex. Financial Aid)
  • Complete program changes
  • Replace seeing a counselor or advisor for new students

The chats are on a secure server to protect any sensitive information you may share.

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