Spring classes start January 13

Student services will close at 4 p.m. on Fri, 12/6 and reopen on Mon, 12/9. Services will close at 3 p.m. on Tues, 12/10 and reopen Wed, 12/11 View Commencement Information

Student Technical Help Desk – FAQ

Help with myGCC

  • How can find my student id number (EmplID)

    How can find my student id number (EmplID)?

    Sign into myGCC. Click on the ‘View my Information’ tab at the top of the screen and your Student ID Number will be displayed as your EmplID.

  • What should I do if I have forgotten my password for myGCC?

    What should I do if I have forgotten my password and username for myGCC?

    Go to the sign-in page for myGCC and click on the link, “Forgot Username”. Fill in the requested information on each to find your username and request a password to be emailed or texted to you. If you are unable to change their password online please contact the Student Technical Help Desk.

  • How do I access Canvas, my student email account (Gmail), or the Student Information System (SIS)?

    How do I access Canvas, my student email account (Gmail), or the Student Information System (SIS)?

    Go to the sign in page for myGCC, enter the username and password, and then click the “Sign In” button.  Click the button for the system that you need to access, Canvas, SIS, or student email (Gmail) to be automatically logged into that system


Managing your classes

Grades & transcripts


Help with Canvas

  • What should I do if I don’t I see my class in Canvas?

    What should I do if I don’t see my class in Canvas?

    If the class in Canvas is not accessible after your class has begun, please contact the instructor. Use the faculty and staff directory to search for your instructor’s contact information.

  • How do I hide old courses that are still visible in Canvas?

    How do I hide old courses that are still visible in Canvas?

    To hide a Canvas course, first log into Canvas. Click the ‘Courses’ button on the bar on the left and then choose ‘All Courses.’ Here you will see a list of all courses you are enrolled in. Click on the star icon beside each course that you would like to continue to see on Dashboard, any courses without the star turned on will be hidden.

  • What should I do if I am locked out of a test in Canvas?

    What should I do if I am locked out of a test in Canvas?

    Only instructors can reset a test for students. Contact information for instructors should be listed on Canvas and on the class syllabus. Students can also use the faculty and staff directory to search for their instructor’s contact information.


Microsoft Office 365 for students


Information about scholarships