Technical Services

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The mission of Technical Services is to provide information technology resources that support and enhance the mission and activities of Germanna Community College

Technical Support Assistance

Need assistance from Technical Support, complete a Helpdesk Request Online Ticket. All Helpdesk Requests are addressed as quickly as possible. From password resets to network troubleshooting, we do our best to help the members of the Germanna community with all of their IT needs.


Hours of Operation

Day Fredericksburg/Stafford Locust Grove Daniel Technology Center
Mon-Thursday 7:30am to 8:00pm 7:30am to 7:30pm 8:00am to 7:30pm
Friday 7:30 to 4:00pm 7:30am to 4:30pm 8:00am to 4:30pm
Saturday 8:00am – 2:00pm n/a Evening hour based on events

Emergency Help

For Emergency help affecting students in the classrooms. Call the Helpdesk phone line: (540) 834-1000


Other Resources

Thank you for visiting Germanna Community College’s Technical Services Department. These resources will assist you in ensuring that you safely and properly use the technology available.

SANS

A few quick tips…

  • Save Often!
  • Use your H Drive – this is always backed up
  • Do NOT open suspicious e-mails
  • If you are not sure – Ask Us!
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