Technical Services provides information technology resources that support and enhance the mission and activities of Germanna.
Technical support assistance
Need assistance from Technical Support, complete a online ticket. All Helpdesk requests are addressed as quickly as possible. From password resets to network troubleshooting, we do our best to help the members of the Germanna community with all of their IT needs.
Hours of operation
|Day||Fredericksburg/Stafford||Locust Grove||Daniel Technology Center|
|Mon-Thursday||7:30 a.m. – 8:00 p.m.||7:30 a.m. – 7:30 p.m.||8:00 a.m. – 7:30 p.m.|
|Friday||7:30 a.m. – 4:00 p.m.||7:30 a.m. – 4:30 p.m.||8:00 a.m. – 4:30 p.m.|
|Saturday||8:00 a.m. – 2:00 p.m.||n/a||Evening hour based on events|
For emergency help affecting students in the classrooms. Call the Helpdesk phone line: (540) 834 – 1000
These resources will assist you in ensuring that you safely and properly use the technology available.
- Information security documents
- Email document encryption
- Microsoft Campus Agreement Home Usage (College Employees Only)
A few quick tips…
- Save often
- Use your H Drive – this is always backed up
- Do not open suspicious e-mails
- If you are not sure – ask us